Innsbrucker Nordkettenbahnen is one of the most important and popular tourist destinations in Austria.
Started in 1906, the Nordkettenbahnen has been around for more than 100 years.
Before introducing our booking solution, they were facing major challenges in managing over 650.000 guests per year with only two ticket counters.
Thanks to bookingkit and a 24/7 bookability, they can now guarantee short waiting times on site and an improved customer experience. Guests are not affected by the complex technical processes and can concentrate undisturbed on their experience. This creates satisfaction, positive testimonials and returning visitors.
Moreover, they were able to exponentially expand their reach via our battle‒tested Channel Manager, which helped them connect with multiple campsites, hotels, tourism associations as well as the biggest OTAs in the market.